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Scratchpay status updated a few minutes ago

Scratchpay down? Check current status and outages

Check if Scratchpay is down, official outages, user-reported issues, and outages map.

Is Scratchpay down right now?

Scratchpay is working normally

IsDown checked Scratchpay status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Scratchpay status data from official sources and user reports.

Scratchpay not working for you?

Scratchpay service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Scratchpay Outage Map

View Scratchpay Reports Map

Looking to track Scratchpay & all your external dependencies downtime and outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Recent outage reports

See what users are saying about Scratchpay issues that impacted them and how they are affected by the outage.

  • Cannot access website at all to pay my bill. Says I need java script but I already enabled it.

  • Tauna - Not loading - Google maps, location issues, not populating any providers, can't open contact us form. .

  • Stef - We were logged out of account and cannot log back in with correct credentials. .

  • Sarah - Can't login. Website says we are having technical difficulties (after requesting Call me for confirmation code)..

  • Sarah - I can't login. Website says it's having technical difficulties, try again later..

  • Becky - Google extension is blocking log ins .

  • diana - can not send my access code.

Scratchpay Outage Statistics

In the last 90 days, Scratchpay had 1 incident with a median duration of 4 hours 14 minutes.

Total
1

Incidents

Critical
1

Major Outages

Warning
0

Minor Incidents

Duration
4 hour

Median Resolution

Scratchpay latest outages and downtime history

IsDown has tracked 14 incidents since started monitoring Scratchpay status in November 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Scratchpay outages and also issues that we're started by a spike in crowdsource reports.

about 4 hours
Severely restricted availability of all services
Nov 18, 2025 at 01:05 PM
about 9 hours
Service Degradation
Jun 12, 2025 at 06:58 PM
about 2 hours
Unable to process payments through the dashboard
May 15, 2025 at 12:39 PM
about 3 hours
scratchpay.com is down
Nov 05, 2024 at 05:17 PM
about 4 hours
Issues with Payments for Financing
Aug 12, 2024 at 04:52 PM
about 16 hours
Some Clinic users getting logged out of dashboard
Aug 09, 2024 at 08:45 AM
about 1 hour
Practice search is inaccessible
Jul 18, 2024 at 02:34 PM
about 2 hours
Error on the loans page
Jun 11, 2024 at 01:54 PM
about 1 hour
Unable to send two-chat messages
Jun 06, 2024 at 06:31 PM
about 1 hour
Inability to apply for loans
Feb 29, 2024 at 05:20 PM
Sign up to check more outage history

Be the first to know when Scratchpay goes down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Scratchpay components or services current status

Component Status
account.scratchpay.com OK
dashboard.getscratch.com OK
my.scratchpay.com OK
scratchpay.com OK

About Scratchpay Status Monitoring

IsDown has maintained continuous monitoring of Scratchpay, a Payment Processing solution, since November 2023. Our database contains 14 documented incidents from the past 2 years, giving us deep insight into Scratchpay's reliability patterns and typical resolution times. We parse Scratchpay's official status page across all 4 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When Scratchpay experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor Scratchpay and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors Scratchpay?

IsDown monitors Scratchpay health in almost real-time

Every few minutes we check the status page of Scratchpay (and 5,420+ other services) for issues. We collect the status and outage information across all 4 Scratchpay components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in Scratchpay, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Scratchpay and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring Scratchpay with IsDown

Track Scratchpay incidents and downtimes by severity

IsDown checks Scratchpay official status page for major/minor outages or downtimes. A major outage is when Scratchpay experiences a critical issue that severely affects one or more services/regions. A minor incident is when Scratchpay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Scratchpay outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Scratchpay

Scratchpay and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Scratchpay outages and downtimes

IsDown collects all information from the outages published in Scratchpay status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Scratchpay maintenance events

Scratchpay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Scratchpay outages that impact your business

IsDown monitors Scratchpay and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Scratchpay but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Scratchpay and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

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Monitor Scratchpay and all your external dependencies in real-time

Get notified immediately when there's an issue with Scratchpay or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Scratchpay and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with Scratchpay or other services

Send outage information from Scratchpay and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Scratchpay and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Scratchpay and other services to your tools

Share Scratchpay status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Scratchpay down?'

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Share Scratchpay status in your status page

Scratchpay Downdetector vs IsDown

Need similar to Downdetector Scratchpay alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Scratchpay outages, IsDown monitors Scratchpay's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Scratchpay status page monitoring with real-time incident details.
Monitor 5,420+ services including Scratchpay in a single dashboard.
Instant Scratchpay outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Scratchpay official status and user-reported issues.
Maintenance feed for Scratchpay
Granular alerts filtering by Scratchpay components and regions.
Start Monitoring Scratchpay with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Scratchpay down today?

Scratchpay isn't down. You can check Scratchpay status and incident details on the top of the page. IsDown continuously monitors Scratchpay official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Scratchpay status?

Scratchpay is currently operational. You can check Scratchpay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Scratchpay outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Scratchpay down today or just slow?

Currently there's no report of Scratchpay being slow. Check on the top of the page if there are any reported problems by other users.

How are Scratchpay outages detected?

IsDown monitors the Scratchpay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Scratchpay having an outage right now?

Scratchpay last outage was on November 18, 2025 with the title "Severely restricted availability of all services"

How to check if Scratchpay is down?

Why use IsDown to monitor Scratchpay instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Scratchpay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Scratchpay?

IsDown and DownDetector help users determine if Scratchpay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Scratchpay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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