Is SecureAuth Service down?

SecureAuth Service current official status is Up and running

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Minor Incident Android Mobile App (Authenticate) Update Issue

Investigating: Users using Android mobile devices or tablets may encounter Push notification failures. User Impact: Users using Android mobile devices ...

    SecureAuth Titan Services - Push-to-Accept Service SecureAuth Titan Services - Symbol-to-Accept Service
Started about 1 month ago Official incident report

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SecureAuth Service Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
0
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor Network error detected impacting SACloud services.

We have detected a network related issue impacting SACloud services and are actively working on a resolution.

Resolved Minor SMS Service Degradation due to AT&T Network Issue

AT&T is having network issues delivering SMS messages. We have activated the failover SMS service provider and are monitoring the situation.

Resolved Minor Intermittent Issues with Cloud Services for US-West SecureAuth Cloud Data Center

Investigating - We are currently investigating intermittent issues with cloud services impacting SMS, phone OTP, Push, Geo, Threat, Phone Fraud, certificate issuance. We will provide updates as we receive more information. Customer impact: End-users may experience failures when requesting OTP via phone, SMS, or push notifications. Geo and threat services may not respond but should fail open on the IdP side resulting in no end-user impact. Phone Fraud may not respond and could impact user logon experience for interactive and API based logons that leverage this service Platforms Impacted: v9.3 and below

Resolved Minor Intermittent Issues with Cloud Services for US-West SecureAuth Cloud Data Center

Investigating - We are currently investigating intermittent issues with cloud services impacting SMS, phone OTP, Push, Geo, Threat, Phone Fraud, certificate issuance. We will provide updates as we receive more information. Customer impact: End-users may experience failures when requesting OTP via phone, SMS, or push notifications. Geo and threat services may not respond but should fail open on the IdP side resulting in no end-user impact. Phone Fraud may not respond and could impact user logon experience for interactive and API based logons that leverage this service Platforms Impacted: v9.3 and below

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FAQ

Is SecureAuth Service down?
SecureAuth Service seems to be up and running. We're updating the status regularly.
I'm having issues with SecureAuth Service, but the status is OK. What's going on?
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