Check if Smartcar is down, official outages, user-reported issues, and outages map.
Smartcar is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 56 incidents since started monitoring Smartcar status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Smartcar outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 28, 2025
02:36 PM EDT
|
Major
We are investigating an issue that is currently affecting Smartcar Connect, the Dashboard, and to...
|
about 3 hours |
|
Oct 13, 2025
11:54 AM EDT
|
Minor
We're experiencing an elevated level of 5xx errors and are currently looking into the issue.
|
about 6 hours |
|
Sep 02, 2025
12:08 PM EDT
|
Minor
We are currently investigating an issue related to invalid grant errors on token refresh exchanges.
|
about 2 hours |
|
Aug 15, 2025
02:21 PM EDT
|
Minor
We are currently investigating intermittent authentication errors. In some cases, newly issued ac...
|
25 days |
|
Feb 26, 2025
07:48 PM EST
|
Major
We are currently investigating an outage resulting in 5xx errors in Connect and API. We will prov...
|
about 3 hours |
|
Oct 04, 2024
11:26 PM EDT
|
Minor
We are investigating degraded performance relating to access token refresh, vehicle API calls, an...
|
about 3 hours |
|
Oct 02, 2024
12:06 PM EDT
|
Major
We are currently investigating this issue.
|
about 8 hours |
|
Nov 17, 2023
07:09 PM EST
|
Minor
We are currently updating our data pipeline in an effort to improve performance. During this time...
|
13 days |
|
Sep 18, 2023
01:59 PM EDT
|
Major
We're currently investigating a suspected AWS outage that may be causing Smartcar API downtime.
|
about 3 hours |
|
Oct 04, 2022
05:02 PM EDT
|
Minor
The following brands are undergoing maintenance on their connected services - Audi Europe, Volks...
|
Ongoing |
See what users are saying about Smartcar issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status |
|---|---|
| Smartcar API | OK |
| Smartcar Connect | OK |
| Smartcar Dashboard | OK |
| Smartcar Test Fleet | OK |
Smartcar provides an API platform that enables developers to connect and manage vehicles remotely, featuring tools for integration, testing, and monitoring vehicle data.
Monitoring Smartcar since October 2022
Tracking 4 Smartcar services and regions
5 incidents in 2025
IsDown is a status page aggregator that monitors if Smartcar and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Smartcar, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Smartcar (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Smartcar's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Smartcar and other services.
IsDown checks Smartcar official status page for major/minor outages or downtimes. A major outage is when Smartcar experiences a critical issue that severely affects one or more services/regions. A minor incident is when Smartcar experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Smartcar outage, we send you an alert and update your dashboard and status page.
Smartcar and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Smartcar status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Smartcar publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Smartcar and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Smartcar but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Smartcar and other services.
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IsDown integrates with 20+ tools. Connect the status of Smartcar and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Smartcar down?'
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While Downdetector relies on user-submitted reports to detect Smartcar outages, IsDown monitors Smartcar's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Smartcar status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Smartcar in a single dashboard. | ||
| Instant Smartcar outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Smartcar official status and user-reported issues. | ||
| Maintenance feed for Smartcar | ||
| Granular alerts filtering by Smartcar components and regions. |
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Smartcar isn't down. You can check Smartcar status and incident details on the top of the page. IsDown continuously monitors Smartcar official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Smartcar is currently operational. You can check Smartcar status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Smartcar being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Smartcar official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Smartcar last outage was on October 28, 2025 with the title "Smartcar Connect, Dashboard, and Token Refresh Errors"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smartcar and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Smartcar is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Smartcar's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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