Number of Incidents
1 outages
Since last incident
15 days
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Major · started 15 days ago
The Facebook and Instagram integrations' data source selection is temporarily down for some users
We’re currently experiencing a service outage for the Facebook and Instagram integrations' data source selection, which needs to be resolved on their end. Our team is in close contact with Meta's technical team to get it fixed as soon as possible. We’ve determined that Facebook and Instagram accounts not showing up in the data source selector affects some Meta users. At Swydo we’re committed to providing the best possible service. Rest assured we are doing our best to get the Facebook and Instagram data source selection restored at the earliest. We’ll give you an update once we have more information. Thank you for your patience. Your Swydo Team!
Major · 4 months ago · lasted about 2 hours
Application + Integrations temporarily down
We’re currently experiencing a service outage with our hosting provider, which needs to be resolved on their end. Our team is in close contact with the technical team to get it fixed as soon as possible. We’ve determined that mostly users in the US region may be affected for the entire application and integrations for the rest of the world. At Swydo we’re committed to providing the best possible service. Rest assured we are doing our best to get Swydo restored at the earliest. We’ll give you an update once we have more information. Thank you for your patience. Your Swydo Team!
Minor · 7 months ago · lasted about 1 hour
We will do a quick maintenance on the 7th of March 2023 between 12:00 and 12:30 (CET time), and all our services will be down. Be aware that you won’t be able to access Swydo during that time, but rest assured, all your reports are safe and sound. We're sorry for the inconvenience. We promise we’ll be back ASAP. Your Swydo Team.
Minor · 8 months ago · lasted about 2 hours
Investigating issues with online reports
At the moment, some customers may have difficulty using online reports. Our team is actively investigating the incident and will update you with more details as we have them. At Swydo we’re committed to providing the best possible service. We apologize for any inconvenience and will post another update as soon as we learn more. Your Swydo Team!
Minor · 8 months ago · lasted about 3 hours
Investigating issues with online reports
At the moment, some customers may have difficulty using online reports. Our team is actively investigating the incident and will update you with more details as we have them. At Swydo we’re committed to providing the best possible service. We apologize for any inconvenience and will post another update as soon as we learn more. Your Swydo Team!
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