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Volcanic Status is Up and Running

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Volcanic Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours
days since last incident

Resolved Minor Issue with Elastic Search on V10 causing problems with job search page

We are currently investigating an issue with Elasticsearch not responding which is creating an error page for the job search on certain sites. We will provide a further update once we have more information

about 1 year ago

Resolved Minor Unresponsive website pages

We are currently investigating some degraded performance on Version 10 of the platform which may result in some website pages loading slower than normal or returning a blank screen. Our engineering team are working to get this resolved and further updates will be provided every 30minutes. Thank you.

over 1 year ago

Resolved Minor Google services outage

We have been made aware that Google is experiencing some issues with some of its services it provides - This may impact some services we use within the Volcanic platform such as analytics, maps etc. We will continue to monitor the Google status page for further updates - Thank you.

over 1 year ago

Resolved Minor Version 9 (V9) Platform deployment

A large platform update has been deployed to Version9 (V9) of the Volcanic platform. We have identified some bugs that have occurred as a result of this deployment that are impacting a small number of websites Our engineering team are working through any identified bugs as a priority, however, please be aware of some possible impacted performance around admin area functionality and tools. The issues are impacting admin users and so website users will not be impacted and will be able to navigate and register/apply as normal. Please bear with us whilst we work to resolve all issues and thank you for your understanding and patience during this time. If you are unsure what version of the platform you are on - V9 clients will see the admin menu tabs to the left of the dashboard. Thank you.

over 1 year ago

Resolved Minor emails from the Volcanic platform not being sent.

An issue with a third-party provider (SendGrid) is preventing emails from being sent from the Volcanic platform. SendGrid engineers have identified the issue and are working to resolve. - As soon as a fix is confirmed, we will provide a further update.

over 1 year ago

Volcanic Components Status

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Frequently Asked Questions

Is Volcanic down today?
Volcanic seems to be up and running. We've updated the status 2 minutes ago.
I'm having issues with Volcanic, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Volcanic is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Volcanic has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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