Is Guidewire Down? Check current status

Check if Guidewire is down, official outages, user-reported issues, and outages map.

Current Guidewire status

Guidewire is working normally

Updated from Guidewire official status page a few minutes ago

Guidewire not working for you?

Guidewire service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Guidewire Outage Map

View Guidewire Reports Map

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Guidewire recent outages and downtime history

IsDown has tracked 136 incidents since started monitoring Guidewire status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Guidewire outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 23, 2025
10:20 AM EDT
Major
IS Deployments Service Interruption in EMEA Region
Guidewire Support is investigating an issue with IS deployments affecting some customers in the E...
about 2 hours
Oct 20, 2025
01:48 PM EDT
Minor
AWS US-East-1 Region Service Interruption
InsuranceSuite deployments and TeamCity jobs are failing due to AWS service interruption. We are ...
about 17 hours
Oct 20, 2025
05:36 AM EDT
Major
AWS US-East-1 Region Service Outage
Due to an issue with the AWS US-East-1 Region, numerous Guidewire services are impacted. We are a...
about 1 hour
Sep 19, 2025
11:45 AM EDT
Minor
TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AM...
Guidewire Support is aware of an issue with TeamCity service for some customers in the AMER regio...
about 3 hours
Sep 03, 2025
02:24 PM EDT
Major
APD Service Issue Affecting Multiple Customers in AMER Region in all environments
Guidewire Support has identified the issue affecting the APD service. A fix has been identified, ...
about 8 hours
Aug 27, 2025
11:13 PM EDT
Major
InsuranceSuite Deployments - Service Interruption Affecting NON-PROD & PROD environments for Mu...
Guidewire Support is aware of an issue with Guidewire Home (GWH) that is causing InsuranceSuite D...
about 6 hours
Aug 21, 2025
03:40 PM EDT
Minor
TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AM...
Guidewire Support identified an issue that caused TeamCity builds to fail due to an npm-related e...
about 3 hours
Aug 20, 2025
09:35 AM EDT
Minor
TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AM...
Guidewire Support is aware of an issue with TeamCity builds not starting due to the unavailabilit...
about 11 hours
Jun 12, 2025
04:25 PM EDT
Minor
TeamCity Build Service Interruption in Non-Production Environments affecting customers globally
Guidewire Support identified an issue that caused TeamCity builds to fail due to an npm-related e...
about 1 hour
May 08, 2025
05:58 AM EDT
Minor
Automated builds are failing in Non-Production Environments
Guidewire is actively addressing an issue with CICD pipeline in Non-Production Environments. The ...
about 4 hours
Sign up to check more outage history

Be the first to know when Guidewire goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Guidewire status

See what users are saying about Guidewire issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Frank - Won't even let me get onto the page, kicked me off the page when I was on it earlier..

    INTEGRATION GATEWAY

  • Brenda - ECOS systems seem down completely.

Guidewire scheduled maintenances

IsDown aggregates scheduled maintenances for Guidewire. Currently, there are 32 more maintenances scheduled.

  • Nov 08 2025
    GWCP Production APAC Tenant + Atmos (v.1.111)

    Scheduled for November 08, 2025 at 09:00 AM EST · until 03:00 PM EST

    Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Exp...

  • Nov 08 2025
    GWCP Production EMEA Tenant + Atmos (v.1.111)

    Scheduled for November 08, 2025 at 06:00 PM EST · until 12:00 AM EST

    Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Exp...

  • Nov 09 2025
    GWCP Production AMER/CAN Tenant + Atmos (v.1.111)

    Scheduled for November 09, 2025 at 01:00 AM EST · until 07:00 AM EST

    Guidewire will be conducting extensive platform and tenant maintenance to production environments during this time. It is reasonable for customers to expect brief losses of availability to their InsuranceSuite, xEngage applications, and/or CDA/Exp...

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Software platform providing insurance industry solutions, including policy administration, underwriting, claims management, and billing, across regions including EMEA, APAC, Canada, and the USA.

Monitoring Guidewire since January 2023

Tracking 63 Guidewire services and regions

Need help? Try here:
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Check their status page.

21 incidents in 2025

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How to monitor the status of Guidewire and all your dependencies?

IsDown is a status page aggregator that monitors if Guidewire and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Guidewire, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Guidewire?

IsDown monitors Guidewire health in almost real-time

Every few minutes we go to the status page of Guidewire (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Guidewire's 63 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Guidewire, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Guidewire and other services.

One status page to monitor all your external dependencies

What you get when monitoring Guidewire with IsDown

Track Guidewire incidents and downtimes by severity

IsDown checks Guidewire official status page for major/minor outages or downtimes. A major outage is when Guidewire experiences a critical issue that severely affects one or more services/regions. A minor incident is when Guidewire experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Guidewire outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Guidewire

Guidewire and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Guidewire outages and downtimes

IsDown collects all information from the outages published in Guidewire status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Guidewire maintenance events

Guidewire publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Guidewire outages that impact your business

IsDown monitors Guidewire and all their 63 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Guidewire but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Guidewire and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Guidewire and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Guidewire or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Guidewire and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Guidewire or other services

Send outage information from Guidewire and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Guidewire and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Guidewire and other services to your tools

Share Guidewire status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Guidewire down?'

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Share Guidewire status in your status page

Guidewire Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Guidewire outages, IsDown monitors Guidewire's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Guidewire status page monitoring with real-time incident details.
Monitor 4,522+ services including Guidewire in a single dashboard.
Instant Guidewire outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Guidewire official status and user-reported issues.
Maintenance feed for Guidewire
Granular alerts filtering by Guidewire components and regions.
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Frequently Asked Questions

Is Guidewire down today?

Guidewire isn't down. You can check Guidewire status and incident details on the top of the page. IsDown continuously monitors Guidewire official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Guidewire status?

Guidewire is currently operational. You can check Guidewire status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Guidewire outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Guidewire down today or just slow?

Currently there's no report of Guidewire being slow. Check on the top of the page if there are any reported problems by other users.

How are Guidewire outages detected?

IsDown monitors the Guidewire official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Guidewire having an outage right now?

Guidewire last outage was on October 23, 2025 with the title "IS Deployments Service Interruption in EMEA Region"

How to check if Guidewire is down?

Why use IsDown to monitor Guidewire instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Guidewire and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Guidewire?

IsDown and DownDetector help users determine if Guidewire is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Guidewire's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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