Is UKG Down?

This page shows the live UKG status so you can confirm in seconds if UKG is down.

UKG current status

Updated

UKG is operational

[US, ATL, TOR] Delays for Document Migration process

started 10 months ago

We have received increased reports of delays when migrating documents into document manager. Our development team is actively investigating the issue. We will provide an update when the issue has b...

Get UKG outage alerts in
Slack Slack Teams Teams Datadog Datadog PagerDuty PagerDuty

UKG user-reported issues in the last 24 hours

This chart displays the number of user-reported UKG problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

IsDown Logo Third-party monitoring

All Your Service Status Pages in One Dashboard

Monitoring 4000+ third-party services in real-time
Get custom alerts via Slack, Teams, Datadog, etc.
Create public or private status pages
Start Free Trial
14-day free trial · No credit card required
Trusted by thousands of teams

UKG outage history

IsDown has tracked 140 incidents since started monitoring UKG downtimes in October 2022. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

Sign up and check all outage history

Latest user comments about UKG issues

  • P

    Parker

    When trying to load "Workforce Management" I keep getting an error message and it tells me to contact support if it persists.

  • C

    Catherine

    I need to change my phone number. Now I have a new phone numberit keep showing me please number I need to change it

  • D

    Dee

    the url/site can't even be reached

  • C

    Cassy

    It’s not logging in my hours since April 23rd

  • E

    Emmy

    Not logging in hours, last update was 4/23. Unable to access earnings

  • D

    Dhane

    UKG wallet has not updated available money for hours worked. Hours have been registered and officially booked on the UKG app.

  • C

    Claudia

    Hours are not updating. Last update shows April 23rd.

  • W

    Will

    Every time I attempt to login to the orientation portal, it takes me back to the initial login page. I tried resetting my password but that didn't help.

  • R

    Ricky

    Can’t sign in or receive email for password recovery.

  • M

    MeShele

    This morning when I tried to log in, they didnt send me the codes to authenticate until 10 minutes later, and now when im finally able to log in, they won’t let me link my card (the card has been on there before, they took it off and idk why)

  • C

    Christine

    Says app not ready for access.

  • L

    Lacey

    I keep trying to sign in and it takes me back to the sign in page, it doesn't say wrong password or anything, its just taking me b ack to sign in

  • M

    Marvin

    Keeps saying invalid password when I know its the correct password

  • C

    Chris

    Can't Log in or repeatedly reports no internet even though internet is connected, or reports unable to access server

  • S

    Stanley

    It's not showing me the hours I have worked

  • M

    melody

    unable to clock in as the buttons are missing to.clock in and out

  • J

    Jayson

    It is saying its having trouble connecting with server

  • C

    cam

    I cannot access my money early. I try to log in on the app and it sends me a code over text. When i type the code in it says it's wrong. I try to go onto my browser and i can log in and access my money but it freezes and won't load into my account.

  • P

    Paul

    Not able to access my pay for the last 4 days I worked

  • K

    Kadie

    For over a week it won't let me Access my earned wages -saying payroll component error funds will be available soon.... ITS BEEN A WEEK AND A HALF this really sucks.

  • R

    Robert

    Says funds available then Says no funds also Says issuing payroll component

  • C

    Chelle

    Hasn’t update payroll amount since Saturday 3/8

  • C

    Carson

    Having a 503 system error in UKG Ready

  • T

    Tracey

    My ugk wallet app has been saying missing payroll component funds will be available soon since February 27th 2025.

  • K

    kayla

    won’t update stuck on yesterday

  • N

    Nikki

    Ukg wallet is not working

  • C

    Chris

    Unable to sign into UKG/Ultipro since March 3rd at 2:30pm ET

  • H

    Haley

    Cannot sign in to UKG Workforce Central. Nothing is happening, just a blank screen with zero options to sign in or click anything.

  • C

    Curtis

    Can't even login anymore just get a error code

  • J

    Jessica

    Can't see pay stubs can't login on line

  • K

    Kristy

    Cannot log in, doesn’t recognize my credentials

  • K

    Kelsey

    there is an error when I go to the page

  • N

    Nolberto

    API

    Message is saying unable to contact server

  • J

    Joseph

    Page will not continue when typing in company code.

  • K

    Kate

    My issue is that I can punch in fine but I get rejected out punches. I have checked all locations and it is set up correctly. I have tried deleting and reinstalling the app. I have also tried turning my phone off and on, but the same issue still occurs every working day. Prior to this everything ...

  • K

    Kate

    Doesn’t allow me to punch out, but can punch in ok

  • K

    Kayla

    Won’t let me load any money.

  • M

    Me

    App does not allow the transfer of cash. Error message: “service unavailable.”

  • A

    Ari

    Only getting Service Error page when trying to load from phone or computer

  • D

    Drea

    It’s been saying “check back soon!” and won’t let me log in. it has been doing this since 7 in the morning.

  • C

    Crystal

    Can't log in on either phone or computer Have been trying since last night Either I'll get application error on computer and if I try on the phone or won't go past login.. click login loads a little and just stays on the same page

  • P

    Phil

    No one in my company can log on. Keeps saying it dosent recognize my user and password or that there was a runtime error or even that my company needs to set it up even tho we have been using this for quite a while.

  • B

    Bill

    Still cannot log in to anything, and no pay stub or check in the account.

  • K

    Kennette

    Cannot log in at all. Says my log in does not exist

  • J

    Jerry

    Can't log in on phone or computer.

  • T

    Taylor

    Says password is incorrect, update it and still says it's incorrect

  • N

    Nick

    App and website not allowing login,

  • D

    Desmond

    Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

  • J

    Jamie

    Getting the message “runtime error”. No one in my company is able to log on

  • D

    Debbie

    Unable to log in on mobile devie

  • J

    john

    Server Error in '/' Application

  • T

    Trevor

    “We’re having trouble connecting to the sign in server. Please check your internet connection and try again.”

  • V

    Veronica

    It will not log me in just keeps spinning and says to turn on auto updates.

  • A

    Anthony

    Trying to fill out a Onboarding form, and I can't get pass the login page with a message saying "An error has occurred."

  • J

    Jilli

    I have reset my password, and the app won't get beyond the password entry screen.

  • C

    Camille

    UKG wallet will not load in.

  • A

    ariel

    the app is not getting past the password entry.

  • F

    Frannie

    Business Intelligence automatic reporting not going through.

  • L

    Lisa

    The app for my phone does not let me punch in. Same with people in my office. The punch button isn't even there.

  • C

    Chuck

    Haven't been able to access UKG pro for days 20Jan25

UKG outages in the last 30 days

Number of Incidents

0 issues

Last incident

101 days ago

IsDown Logo Seamless Integrations

Get UKG outage alerts and updates in your favorite tools

Receive vendor outage notifications where your team already works. Compatible with Slack, Microsoft Teams, PagerDuty, Datadog, Better Stack, Rootly, Incident.io, Statuspage.io, and more.
Never miss an outage
Easy setup · No coding required
Works with your existing stack

Check UKG components, services, or regions current status in real-time

Document manager
OK
People Assist
OK
API
OK
SFTP
OK
Analytics
OK
Third Party Component
OK

Having problems with UKG? What can you do?

  1. First, stay calm.

    • We know it's stressful when UKG is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact of the UKG outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did UKG already acknowledge the issue? And published a status update? (You can find it in the top of the page or in UKG status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If UKG is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Did UKG recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Related Services Dashboard

Services commonly monitored together with UKG

Create your own dashboard
Microsoft 365

Microsoft 365

OK
Azure

Azure

OK
Cloudflare

Cloudflare

MINOR
AWS

AWS

OK
Adobe

Adobe

OK
Microsoft Office 365

Microsoft Office 365

OK
Salesforce

Salesforce

MINOR
Zoom

Zoom

OK
GitHub

GitHub

OK
Okta

Okta

OK
NetSuite

NetSuite

OK
Slack

Slack

OK
Auth0

Auth0

OK
Snyk

Snyk

OK
GoDaddy

GoDaddy

OK

Want to be informed about UKG status changes?

IsDown offers an easy way to monitor UKG with maximum flexibility

Major Outages Notifications

IsDown monitors UKG for major outages. A major outage is when UKG experiences a critical issue that severely affects one or more services/regions. When UKG marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors UKG status page for minor outages. A minor outage is when UKG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in UKG status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

UKG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors UKG and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

UKG and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Reports by users in other services in the last 12 hours

Instagram https://www.instagram.com/
Instagram user reports
Patreon https://patreon.com
Patreon user reports
Spectrum https://www.spectrum.net/
Spectrum user reports
Discord https://discord.com/
Discord user reports
Roblox https://roblox.com
Roblox user reports
AWS https://aws.amazon.com/
AWS user reports
AdGuard https://adguard.com
AdGuard user reports
GoDaddy https://godaddy.com
GoDaddy user reports
Dutchie https://dutchie.com
Dutchie user reports
Duolingo https://duolingo.com
Duolingo user reports
Glofox https://glofox.com
Glofox user reports
Reddit https://www.reddit.com/
Reddit user reports

Frequently Asked Questions

Is UKG down today?

UKG isn't down. You can check UKG status and incident details on the top of the page. IsDown continuously monitors UKG official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current UKG status?

UKG is currently operational. You can check UKG status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a UKG outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is UKG slow today?

Yes, UKG might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are UKG outages detected?

IsDown monitors the UKG official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last UKG outage?

UKG last outage was on September 12, 2024 with the title "[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes"

UKG not working for you? How do I know if UKG is down?

How can I check UKG status and outages?

Why use IsDown to monitor UKG instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UKG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required