Check if SmugMug is down, official outages, user-reported issues, and outages map.
SmugMug is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more SmugMug status data.
IsDown has tracked 83 incidents since started monitoring SmugMug status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Jul 09, 2025
01:34 PM EDT
|
Major
Images are loading more slowly than usual. Our engineers are on the case.
|
about 1 hour |
Jul 09, 2025
12:30 PM EDT
|
Major
We're experiencing problems with how some website pages are displaying. We're getting to the bott...
|
38 minutes |
Feb 16, 2025
08:27 PM EST
|
Minor
Images are loading more slowly than usual. Our engineers are on the case.
|
about 1 hour |
Jul 24, 2024
05:13 PM EDT
|
Minor
Uploads are processing slowly. Our team is working on a fix.
|
about 3 hours |
May 24, 2024
03:13 PM EDT
|
Minor
Add-to-cart is failing in some browser configurations. Our engineers are on the case and will hav...
|
20 minutes |
Mar 18, 2024
02:21 PM EDT
|
Minor
Sitemap xml files are temporarily unavailable. Our teams are working on a fix.
|
about 22 hours |
Feb 14, 2024
04:22 AM EST
|
Minor
Images are loading more slowly than usual. Our engineers are on the case.
|
19 minutes |
Feb 07, 2024
04:19 PM EST
|
Major
We are currently investigating this issue.
|
about 1 hour |
Jan 15, 2024
12:39 PM EST
|
Minor
Stats are processing slowly. Our engineers are investigating this issue.
|
3 days |
Nov 06, 2023
08:59 AM EST
|
Major
Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.
|
about 2 hours |
Gallery not loading.
Charity - It says there is an error when I try to make an account.
Wes - Images are not loading on zoom view preview. They stay black but look fine when scrolling through the gallery itself..
W - Refreshed/open a new page and it's stuck loading with no end in sight..
Becky - My website, hosted through smugmug, is not coming up on my computer, phone, or a friend's phone. The URL is www.bloomphoto.com.
David - Recipients only get Code 404 no pictures.
Tasha - I cannot log in or access my public shared galleries.
Stefano - Web site stays LOADING forever. I used Windows 11, with EDGE, and CHROME to no avail. Further, sometimes if I did get connected, The ORGANIZE function was not working, not responding to clicks. This has been going on for at least 1 week..
Anne - Yesterday, there seemed to be a problem with views. Today, 27 February 2025, only 9 views all day. Previous two days, views were up around 5,500.I know views vary, lol, but today especially seems stuck. Thanks!.
M - I cannot open the search section.
Kathy - Smugmug servers are not responding and my website keeps crashing or spinning trying to load. MAJOR ISSUE..
Joanne - I created a new photo gallery Viking Star, Iconic Western Mediterranean Cruise. The entire gallery is messed up. Please help..
Grant - All of my galleries are present but when wishing to view onsite I get a 404 error.
Charlene - Upload too long. Still processing.
Lakshmi - My whole website evaporated.
Dave - Cannot access anything on smugmug.com domain.
Jeff - Uploading from LR to Smugmug is now hung up for the last half hour. Task manager shows 0 network traffic..
Component | Status |
---|---|
Web | OK |
Photos/Videos | OK |
Search | OK |
Support & Help Pages | OK |
Uploads | OK |
Photo and video storage service that allows users to upload, organize, and share their media content online.
Monitoring SmugMug since February 2021
Tracking 5 SmugMug services and regions
3 incidents in 2025
SmugMug isn't down. You can check SmugMug status and incident details on the top of the page. IsDown continuously monitors SmugMug official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SmugMug is currently operational. You can check SmugMug status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SmugMug being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SmugMug official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SmugMug last outage was on July 09, 2025 with the title "Images loading slowly"
IsDown and DownDetector help users determine if SmugMug is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SmugMug's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
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Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.