Outage in 8x8
VCC login issues
Resolved Minor
April 21, 2023 - Started over 2 years ago
- Lasted about 2 hours
Incident Report
8x8 Is currently investigating an issue with the Contact Center login via integrations. We are working on resolving the issue and updates will be provided as they become available.
Components affected
8x8 EMEA 8x8 Contact Center 8x8 Contact Center 8x8 Americas 8x8 EU4 8x8 EU6 8x8 NA30 8x8 NA39 8x8 NA17 8x8 EU7 8x8 NA18 8x8 EU8 8x8 NA19 8x8 NA27 8x8 NA7 8x8 EU5 8x8 NA5 8x8 NA10 8x8 EU11 8x8 NA8 8x8 NA28 8x8 NA29 8x8 NA37 8x8 NA38 8x8 NA9 8x8 NA20 8x8 Contact Center US2 8x8 Contact Center UK3 8x8 EU10 8x8 EU9 8x8 Contact Center US1 8x8 Contact Center Login Authentication Services and Administration Portal 8x8 Contact Center Login Authentication Services and Administration PortalOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
INFORMATIONAL
over 2 years ago - at 04/21/2023 02:01PM
8x8 Is currently investigating an issue with the Contact Center login via integrations. We are working on resolving the issue and updates will be provided as they become available.
INFORMATIONAL
over 2 years ago - at 04/21/2023 02:28PM
Our engineers are currently working to resolve the issue as a matter of urgency and are engaged in performing a rollback in order to restore the service. We will continue to provide updates as they become available.
INFORMATIONAL
over 2 years ago - at 04/21/2023 02:58PM
8x8 is continuing to investigate the issue related to integration logins. Direct to 8x8 logins are operational. If possible a customer can utilize 8x8 provided direct usernames and passwords at login.8x8.com to access the contact center. 8x8 is moving the area impact to Contact Center Login Authentication Services and Administration Portal status page categorization. We'll continue to provide updates as soon as possible under this impact component.
Latest 8x8 outages
MS Teams sync issues - about 1 month ago
LH1 platform performance issues - about 1 month ago
8x8 Work Desktop endpoints calling issues - about 2 months ago
8x8 Work Analytics Portal Loading Issue - 2 months ago
Agent Workspace login issues - US - 2 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
