Outage in 8x8
Call connection issues US1
Resolved MinorIncident Report
8x8 is investigating intermittent reports of inbound connection issues for some US1 Contact Center Customers. We are investigating and will provide updates as they become available.
Components affected
8x8 NA6 8x8 NA4 8x8 NA14 8x8 NA12 8x8 NA5 8x8 NA2 8x8 NA11 8x8 SB1 8x8 NA1 8x8 NA13 8x8 Contact Center 8x8 Contact Center US1 8x8 Americas 8x8 NA15 8x8 NA3One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
INVESTIGATING
over 1 year ago - at 02/13/2024 04:01PM
8x8 is investigating intermittent reports of inbound connection issues for some US1 Contact Center Customers. We are investigating and will provide updates as they become available.
IDENTIFIED
over 1 year ago - at 02/13/2024 04:14PM
8x8 is continuing to investigate the cause for some inbound calls not completing their destinations. We'll continue to provide updates as they become available.
MONITORING
over 1 year ago - at 02/13/2024 04:27PM
8x8 has mitigated the issue causing inbound calls to fail. We should not see all call connection issues resolved. We are monitoring and will provide a final update once fully confirmed.
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