Is iTunes Store Down? Check the current iTunes Store status

iTunes Store is operational

Updated

iTunes Store not working for you?

Current Apple official ongoing incidents

No incidents reported in Apple's status page

IsDown pulls data from Apple's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

iTunes Store issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about iTunes Store problems

  • J

    Julie

    about 1 month ago

    Cannot subscribe to a podcast because "iTunes stores is temporarily unavailable"

  • Caroline

    about 2 months ago

    I wasn't able to make a purchase earlier today, and after removing my card, I tried to re-add it, but now it gets rejected.

  • C

    Collette

    about 2 months ago

    iTunes payment declined . No issues with my bank and I have money

  • R

    Ryan

    about 2 months ago

    Not being able to make purchases

  • W

    Warwick

    about 2 months ago

    Itunes Store unable to process payments at this time

  • A

    Amu

    about 2 months ago

    Won’t let me make a purchase

  • L

    Lilly

    about 2 months ago

    No ability to buy in app or music in store

  • C

    Camilla

    about 2 months ago

    Can’t make purchases. It returns a server error message.

  • K

    Karen

    about 2 months ago

    Unable to make purchases

  • D

    Derwin

    about 2 months ago

    App Store will not accept my payment

  • K

    Karoline

    about 2 months ago

    It says that iTunes Store can't process purchases right now.

  • N

    Nico

    about 2 months ago

    iTunes Store is down; Cannot search, nor access purchases

  • J

    John

    2 months ago

    Can’t search iTunes Store on my computer.

  • R

    rollie

    6 months ago

    I tried downloading songs I have purchased and it won't let me says there is a error but I retried restarting Mac mini and is updated to latest software and still no downloads I had Apple Music on a trial but canceled it and still showing music I listened to but won't let me delete it I reinsured...

  • S

    Stacy

    6 months ago

    When I try to log into my account it says try again. I can open App Store but when I click on my info I get try again.

  • J

    Joachim

    6 months ago

    I was trying to buy something in-game, when all of the sudden a message pops up that reads “iTunes Store is unable to process purchases at this time,” even though I have more than enough money to buy the product.

  • B

    Bri

    6 months ago

    Itunes store is unable to process any purchases.

  • D

    Damir

    6 months ago

    The screen is black and it doesn’t work, I tried different wifis and mobile internet, still doesn’t work

  • J

    John

    6 months ago

    I can’t make any purchases at the moment.

  • G

    Gill

    9 months ago

    Can’t connect at all and phone working fully online

  • J

    Jim

    11 months ago

    Showing bad card on iTunes

  • T

    Tim

    about 1 year ago

    itunes will not process purchase

iTunes Store outage history

IsDown has tracked 5 incidents for iTunes Store since started monitoring Apple status in December 2022.

Having problems with iTunes Store? What can you do?

  1. First, stay calm.

    • We know it's stressful when iTunes Store is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did iTunes Store already acknowledge the issue? And published a status update? (You can find it in the top of the page or in iTunes Store status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If iTunes Store is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

2 incidents in 2025

iTunes Store outages in the last 30 days

Number of Incidents

0 issues

Last incident

53 days ago

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Frequently Asked Questions

Is iTunes Store down today?

iTunes Store isn't down. You can check iTunes Store status and incident details on the top of the page. IsDown continuously monitors iTunes Store official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current iTunes Store status?

iTunes Store is currently operational. You can check iTunes Store status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a iTunes Store outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is iTunes Store slow today?

Currently there's no report of iTunes Store being slow. Check on the top of the page if there are any reported problems by other users.

How are iTunes Store outages detected?

IsDown monitors the iTunes Store official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last iTunes Store outage?

iTunes Store last outage was on February 09, 2025 with the title "Outage in Apple Music Subscriptions, iTunes Store"

Apple not working for you? How do I know if Apple is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.