Check if iTunes Store is down, official outages, user-reported issues, and outages map.
iTunes Store is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 5 incidents for iTunes Store since started monitoring Apple status in December 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official iTunes Store outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Feb 09, 2025
12:57 PM EST
|
Minor
This service may be slow or unavailable. - Some users are affected
|
12 minutes |
|
Feb 08, 2025
04:45 PM EST
|
Not Confirmed by Apple
Widespread payment processing issues
Users report inability to make purchases across iTunes and App Store, facing server errors and pa...
|
about 1 hour |
|
Sep 04, 2024
02:50 PM EDT
|
Major
Users may be experiencing intermittent issues with this service. - Some users are affected
|
about 2 hours |
|
Feb 27, 2024
07:00 PM EST
|
Minor
Users are experiencing a problem with this service. We are investigating and will update the stat...
|
about 1 hour |
|
Jan 29, 2024
01:54 PM EST
|
Major
Users may be experiencing intermittent issues with this service. - Some users are affected
|
14 minutes |
|
Jun 26, 2023
09:24 PM EDT
|
Major
Users may be unable to sign in. - Some users are affected
|
about 3 hours |
See what users are saying about iTunes Store issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Myra - It won’t let me purchase anything..
Indra - Having trouble subscribing to Guardian Football weekly podcast to my iTunes.
tim - about 2 weeks ago i tunes said there was a billing problem. i have not purchased anything for at least several months. now i try to listen to my selections i get the same message. This happened a couple days ago then suddenly worked ok. NOW it's doing the same thing again. at most it wiil play 1....
B - Cannot connect to server on the App Store .
Evan - iTunes Store search not working .
Julie - Cannot subscribe to a podcast because "iTunes stores is temporarily unavailable".
Caroline - I wasn't able to make a purchase earlier today, and after removing my card, I tried to re-add it, but now it gets rejected..
Collette - iTunes payment declined . No issues with my bank and I have money .
Ryan - Not being able to make purchases .
Warwick - Itunes Store unable to process payments at this time .
Amu - Won’t let me make a purchase.
Lilly - No ability to buy in app or music in store .
Camilla - Can’t make purchases. It returns a server error message. .
Karen - Unable to make purchases .
Derwin - App Store will not accept my payment .
Karoline - It says that iTunes Store can't process purchases right now..
Nico - iTunes Store is down; Cannot search, nor access purchases .
John - Can’t search iTunes Store on my computer. .
rollie - I tried downloading songs I have purchased and it won't let me says there is a error but I retried restarting Mac mini and is updated to latest software and still no downloads I had Apple Music on a trial but canceled it and still showing music I listened to but won't let me delete it I reinsured....
Stacy - When I try to log into my account it says try again. I can open App Store but when I click on my info I get try again..
Joachim - I was trying to buy something in-game, when all of the sudden a message pops up that reads “iTunes Store is unable to process purchases at this time,” even though I have more than enough money to buy the product..
Bri - Itunes store is unable to process any purchases. .
Damir - The screen is black and it doesn’t work, I tried different wifis and mobile internet, still doesn’t work.
John - I can’t make any purchases at the moment..
Gill - Can’t connect at all and phone working fully online.
Jim - Showing bad card on iTunes .
Tim - itunes will not process purchase.
iTunes Store is a digital media store for purchasing and downloading music, movies, and TV shows, integrated with Apple's ecosystem.
Monitoring Apple since December 2022
iTunes Store is part of Apple. Check the Apple's status.
2 incidents in 2025
iTunes Store isn't down. You can check iTunes Store status and incident details on the top of the page. IsDown continuously monitors iTunes Store official status page every few minutes. In the last 24 hours, there were 0 outages reported.
iTunes Store is currently operational. You can check iTunes Store status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of iTunes Store being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the iTunes Store official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
iTunes Store last outage was on February 09, 2025 with the title "Outage in Apple Music Subscriptions, iTunes Store"
IsDown and DownDetector help users determine if Apple is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Apple's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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