Outage in BigCommerce

Intermittent Availability Issues

Resolved Minor
October 14, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/14/2024 09:17PM

BigCommerce Engineers identified an intermittent issue affecting services for stores beginning at 20:20 UTC and ending at 20:37 UTC. BigCommerce Engineers have mitigated the cause of the issue and all services are now available.

MONITORING 2 months ago - at 10/14/2024 08:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 10/14/2024 08:35PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/14/2024 08:33PM

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

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