Outage in BigCommerce
Delays in Real-Time Event Processing
Resolved MinorIncident Report
Summary AI Generated
BigCommerce experienced a 15-minute disruption in real-time event processing caused by an issue within its messaging infrastructure, affecting both the Storefront and Control Panel. The backlog cleared on its own, and processing returned to normal levels. The incident was resolved and the system was placed under continued monitoring to ensure stability.
We experienced delays in real-time event processing due to an issue within our messaging infrastructure.
The backlog has now cleared, and processing has returned to normal levels. We are continuing to monitor the system to ensure stability.
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 10/24/2026 01:22PM
This incident has been resolved.
MONITORING
about 10 hours ago - at 10/24/2026 01:08PM
We experienced delays in real-time event processing due to an issue within our messaging infrastructure.
The backlog has now cleared, and processing has returned to normal levels. We are continuing to monitor the system to ensure stability.
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