Outage in Blackbaud
Active Issue Alert – Blackbaud Luminate Online® - #000608249
Resolved Minor
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Outage Details
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate OnlineLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/20/2025 03:37PM
This incident has been resolved.
INVESTIGATING
3 days ago - at 05/20/2025 03:12PM
We have identified an issue causing latency or timeouts for admins when attempting to navigate and some users when attempting to donate. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
3 days ago - at 05/20/2025 03:05PM
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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