Outage in Blackbaud
Active Issue Alert – Blackbaud Altru - 000619217
Resolved MinorIncident Report
We are aware of an issue where users may encounter the error: "An unknown error has occurred" when navigating the application, or pages within Altru may refresh or reload. Engineers are investigating to resolve it as quickly as possible. Please reference this page for further updates.
Components affected
Blackbaud AltruTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/10/2025 01:46PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
9 months ago - at 07/10/2025 01:29PM
We are aware of an issue where users may encounter the error: "An unknown error has occurred" when navigating the application, or pages within Altru may refresh or reload. Engineers are investigating to resolve it as quickly as possible. Please reference this page for further updates.
INVESTIGATING
9 months ago - at 07/10/2025 01:16PM
We are aware of an issue where users may encounter the error: "An unknown error has occurred" when navigating the application, or pages within Altru may refresh or reload. Engineers are investigating to resolve it as quickly as possible. Please reference this page for further updates.
Latest Blackbaud outages
Active Issue Alert – Tuition Management- 000668859 - 5 days ago
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