Active Issue Alert – Blackbaud Fundraiser Performance Management - 000634324

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Users should no longer experience errors when editing or adding items in the Activity Center. Efforts to refresh all data are ongoing and expected to complete some time tomorrow, 9-19-2025. Please continue to reference this page for updates. Our next planned update will occur after the refresh is complete.

We continue working to refresh the data and restore full functionality to Activity Center. Please continue to reference this page for updates, the next of which will be posted at or before 12 PM EDT on 9-18-25.

User logins and system performance have returned to normal, though users may find that data is currently out of date. We are working to update the data. We are also investigating errors received when editing or adding items in the Activity Center. Please continue to reference this page for updates, which will be updated at or before 5 PM EDT on 9-17-2025.

Users may currently receive the error "502 Bad Gateway" when navigating to the login or other pages. Repair efforts are ongoing and expected to continue overnight. Please continue to reference this page for updates, which will be updated at or before 12 PM EDT on 9-17-2025.

Users may currently receive the error "502 Bad Gateway" when navigating to the login or other pages. We are taking additional actions to mitigate this error while continuing repair efforts on system latency. Please continue to reference this page for updates.

We are aware that some users are experiencing login errors, and/or may experience slowness or latency navigating the solution. We have identified the cause of this issue and are working to resolve it for you. Next update will be at 5pm EDT.

We are aware that some users are experiencing login errors, and/or may experience slowness or latency navigating the solution. We have identified the cause of this issue and are working to resolve it for you. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.