Outage in Blackbaud

Active Issue Alert – Blackbaud Luminate Online® - #000641386

Resolved Minor
October 22, 2025 - Started about 14 hours ago - Lasted about 9 hours
Official incident page

Incident Report

We have identified an issue that is leading to Technical Difficulties errors when visiting some eCommerce pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for update.
Components affected
Blackbaud Luminate Online

Need to monitor Blackbaud outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 10/22/2025 09:34PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED about 11 hours ago - at 10/22/2025 04:13PM

Our engineers have successfully diagnosed the eCommerce page errors, and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 14 hours ago - at 10/22/2025 01:01PM

We have identified an issue that is leading to Technical Difficulties errors when visiting some eCommerce pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for update.

Latest Blackbaud outages

Active Issue Alert – Blackbaud Altru - 000641496 - about 10 hours ago
Active Issue Alert – Financial Edge NXT and Raiser's Edge NXT - 000641209 - 1 day ago
Active Issue Alert – Blackbaud Education Management Solutions and Payment Services - #000640925 - 3 days ago
Active Issue Alert – Multiple Products - #000640897 - 3 days ago
Active Issue Alert – Payment Services - #000640508 - 6 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook