Outage in Blackbaud

Active Issue Alert – Blackbaud Altru - 000641496

Resolved Minor
October 22, 2025 - Started about 10 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue impacting some of our customers access of Altru through Blackbaud.com and access to Online Giving. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Altru

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 10/22/2025 06:47PM

This incident has been resolved.

IDENTIFIED about 9 hours ago - at 10/22/2025 06:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 10 hours ago - at 10/22/2025 05:42PM

We have identified an issue impacting some of our customers access of Altru through Blackbaud.com and access to Online Giving. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 10 hours ago - at 10/22/2025 05:34PM

We have identified an issue impacting some of our customers access of Altru through Blackbaud.com and access to Online Giving. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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