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Outage in Blackbaud

Active Issue Alert – Luminate Online - 000660237

Resolved Major
February 22, 2026 - Started 5 days ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate Online

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 02/22/2026 04:30AM

This incident has been resolved.

INVESTIGATING 5 days ago - at 02/22/2026 12:24AM

We are aware of a subset of customer sites that are inaccessible. This includes admin login as well as web forms. Engineers are working on resolving the issue as quickly as possible. Please reference this page for further updates.

INVESTIGATING 5 days ago - at 02/22/2026 12:09AM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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