Outage in Blackbaud
Active Issue Alert – RENXT/FENXT- 000661312
Resolved MinorIncident Report
Summary AI Generated
Blackbaud experienced a service issue affecting Financial Edge NXT and Raiser's Edge NXT, causing login errors and "That's Odd" errors when users attempted to navigate to Fundraising Dashboards. The incident impacted some customers' ability to access and use features within these services. Engineers resolved the issue after 1.1 hours of investigation and remediation work.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 02/27/2026 06:14PM
This incident has been resolved.
IDENTIFIED
5 days ago - at 02/27/2026 06:12PM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 days ago - at 02/27/2026 06:04PM
We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
IDENTIFIED
5 days ago - at 02/27/2026 06:03PM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 days ago - at 02/27/2026 05:19PM
We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
5 days ago - at 02/27/2026 05:11PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Latest Blackbaud outages
Active Issue Alert – ETAP - 000661512 - 1 day ago
Active Issue Alert -Raisers Edge 000661074 - 6 days ago
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