Outage in Box
[Major] Issues with Downloads, Preview, Box Notes and Box Sign
Resolved MajorIncident Report
We are investigating an ongoing issue affecting Downloads, Preview, Box Sign and Box Notes. We will provide more information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 10/30/2025 06:51AM
After further monitoring, this incident is now considered resolved. The affected services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
MONITORING
8 days ago - at 10/30/2025 06:16AM
Our team has taken steps to remediate this issue and is seeing improvements. We are continuing to monitor for any additional impact.
IDENTIFIED
8 days ago - at 10/30/2025 05:50AM
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
INVESTIGATING
8 days ago - at 10/30/2025 05:36AM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 10/30/2025 05:29AM
We are investigating an ongoing issue affecting Downloads, Preview, Box Sign and Box Notes. We will provide more information as soon as it is available.
Latest Box outages
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