Outage in CallTrackingMetrics
Investigating Potential Issue
Resolved MajorIncident Report
We are aware of intermittent errors occurring on the service. Our incident response team is investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 11/23/2024 04:02AM
This incident has been resolved.
MONITORING
about 1 year ago - at 11/23/2024 12:49AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 year ago - at 11/23/2024 12:09AM
We've identified the cause, and have implemented a fix towards full recovery.
INVESTIGATING
about 1 year ago - at 11/22/2024 11:36PM
We are aware of intermittent errors occurring on the service. Our incident response team is investigating.
Latest CallTrackingMetrics outages
Intermittent issues with softphone - about 1 month ago
Upstream vendor outage affecting calls, texts, and forms - about 1 month ago
Investigating Slowness - 3 months ago
Softphone agents are not being signaled of an inbound call - 4 months ago
Investigating issue with site availability and delayed jobs - 4 months ago
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