Outage in CardConnect

CardPointe Funding Delay - 1/12

Resolved Minor
January 12, 2024 - Started almost 2 years ago - Lasted 1 day
Official incident page

Incident Report

Please be advised, some merchants processing on the RapidConnect platform may experience a funding delay for batches settled on January 11th. Impacted merchants can expect to see funds deposited after a 24-hour delay. Please note, this issue has no impact on the ability to process transactions.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/13/2024 02:02PM

This incident has been resolved.

MONITORING almost 2 years ago - at 01/12/2024 01:43PM

Please be advised, some merchants processing on the RapidConnect platform may experience a funding delay for batches settled on January 11th. Impacted merchants can expect to see funds deposited after a 24-hour delay. Please note, this issue has no impact on the ability to process transactions.

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