Outage in CardConnect

INCIDENT: CardPointe Gateway Service Disruption

Resolved Minor
July 07, 2024 - Started over 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

We have identified and corrected an error resulting in timeouts on the Cardpointe Gateway between 1:52PM ET - 2:06PM ET.
Components affected
CardConnect CardPointe Gateway CardConnect Bolt CardConnect CardPointe Desktop

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/08/2024 01:01PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/07/2024 06:50PM

We have identified and corrected an error resulting in timeouts on the Cardpointe Gateway between 1:52PM ET - 2:06PM ET.

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