Outage in CardConnect
INCIDENT: CardPointe Reporting Delays
Resolved MinorIncident Report
Please be advised, some merchants may notice reporting delays and errors within CardPointe when attempting authorizations.
Note:
Please do not attempt to re-run transactions if you receive an error when processing. We are currently working to resolve this issue.
Components affected
CardConnect CardPointe DesktopNeed to monitor CardConnect outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 11/20/2024 03:00PM
This incident has been resolved.
MONITORING
about 1 year ago - at 11/19/2024 07:27PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 year ago - at 11/19/2024 03:20PM
Please be advised, some merchants may notice reporting delays and errors within CardPointe when attempting authorizations.
Note:
Please do not attempt to re-run transactions if you receive an error when processing. We are currently working to resolve this issue.
Latest CardConnect outages
CardPointe, CoPilot and Bluepay Service Disruption - about 7 hours ago
BluePay Gateway Recurring Billing Issue - 8 days ago
Fiserv ACH Boarding Issue - about 2 months ago
Cardpointe Unattended Service Disruption - 2 months ago
CardPointe Integrated Terminal Service Disruption - 2 months ago
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