Outage in Change Healthcare

InterQual® Customize unavailable

Resolved Major
March 05, 2024 - Started 10 months ago - Lasted about 20 hours
Official incident page

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Outage Details

InterQual® Customize is hosted by AWS in an environment outside the Change Healthcare environment that was impacted by a cybersecurity issue. At this time, an internal firewall is currently restricting access to the application for external users, and we are working to resolve that as soon as possible.
Latest Updates ( sorted recent to last )
IDENTIFIED 10 months ago - at 03/05/2024 11:14PM

InterQual® Customize is hosted by AWS in an environment outside the Change Healthcare environment that was impacted by a cybersecurity issue. At this time, an internal firewall is currently restricting access to the application for external users, and we are working to resolve that as soon as possible.

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