Outage in Change Healthcare
Resolved: Claims processing issue
Resolved Major
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Outage Details
We are currently experiencing issues receiving claims from customers that use our batch API end point. We are investigating the issue and will provide an update as soon as possible. Customers that are using our SFTP connection are processing as normal.
INC 0545888
Components affected
Change Healthcare Assurance Reimbursement Management Change Healthcare Batch ClaimsLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 04/02/2024 11:59PM
This incident has been resolved. We can now receive claims from customers that use our API endpoint.
INVESTIGATING
over 1 year ago - at 04/02/2024 09:21PM
This issue is ongoing and we are continuing to investigate. An update will be provided as soon as possible.
INVESTIGATING
over 1 year ago - at 04/02/2024 05:26PM
We are currently experiencing issues receiving claims from customers that use our batch API end point. We are investigating the issue and will provide an update as soon as possible. Customers that are using our SFTP connection are processing as normal.
INC 0545888
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