Outage in Change Healthcare

Update: Real-time transactions experiencing slowness

Resolved Major
April 15, 2024 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Real-time transactions are experiencing slowness. Optum is working toward a solution to this issue. Next update will be at 9:15 a.m. ET or when significant progress has been made.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/15/2024 01:52PM

This incident has been resolved.

MONITORING 8 months ago - at 04/15/2024 01:39PM

Optum has implemented solution and is monitoring to ensure functionality.

Next update will be at 10:15 or when the situation changes.

IDENTIFIED 8 months ago - at 04/15/2024 01:03PM

Real-time transactions are experiencing slowness. Optum is working toward a solution to this issue.

Next update will be at 9:15 a.m. ET or when significant progress has been made.

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