Outage in Change Healthcare
Resolved Incident: Clearance Patient Access Suite Estimator Experiencing Performance Issue
Resolved Minor
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Outage Details
Components affected
Change Healthcare Clearance Patient Access SuiteLatest Updates ( sorted recent to last )
Team members have resolved this issue. We thank you for your patience and apologize for the inconvenience.
Customer Action:
No action is required. Customers can submit cases through our Community Portal as normal.
Clearance is experiencing a performance issue with Estimator. Impact may include:
Error - System was unable to connect to Bill Estimate Interface.
Our vendor is working to restore service and we will keep you posted as information becomes available.
REF 717700
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