Outage in Change Healthcare
Unable to process real time elligibility
Resolved Major
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Outage Details
Components affected
Change Healthcare Real-time Eligibility TransactionsLatest Updates ( sorted recent to last )
This incident has been resolved.
Real-time eligibility transactions are processing.
Real-time and batch eligibility transactions are processing.
We continue to investigate an underlying issue.
Next update will be at 9:45 a.m. ET or upon significant progress.
Batch eligibility is processing. The team continues to investigate real-time eligibility processing issue.
Next update will be at 8:15 a.m. ET. or on significant progress.
Real time eligibility transactions are unable to process.
Optum is working towards identifying this issue.
Next update will be at 7:45 a.m. ET, or when significant progress has been made.
INC0585878
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