Outage in Change Healthcare
Clearance performance issue
Resolved Minor
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Outage Details
Components affected
Change Healthcare Clearance Patient Access SuiteLatest Updates ( sorted recent to last )
Please take the below action to remedy this issue.
Clearance is experiencing a performance issue with user logins. Impact may include:
Inability to login to Clearance
Actions Required: Please clear your cache and close all browser windows. Be sure to select 'for all time' when clearing cache. If that doesn’t resolve, please create a case on the Customer Care Hub.
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