Outage in Change Healthcare
Update: Customers may be experiencing delays in claims processing.
Resolved Minor
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Outage Details
Components affected
Change Healthcare Batch ClaimsLatest Updates ( sorted recent to last )
This incident has been resolved.
Exchange payers are not receiving reports from batch claims submissions. Optum continues to accept claims without interruption.
No action is required. Please continue to submit claims as normal. An update will be provided upon resolution or with any significant status change.
We are continuing to troubleshoot this issue. Next update will be provided at 10:00 a.m. ET or earlier upon significant progress.
We are continuing to investigate this issue. Next update will be provided at 8:00 a.m. ET.
Oct. 31, 2024, some customers may be experiencing a connection issue. This may result in a delay in receiving batch claims from processing. An update will be provided at 7:00 a.m. ET or earlier upon significant progress.
INC 0643721
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