Outage in Change Healthcare
Updated incident: Clinical Exchange - SFTP connected customers
Resolved Major
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Outage Details
Clinical Exchange is experiencing delays with SFTP connected customers. Please note that this includes Lab orders and results. Messages are being delivered, but there is a potential delay of 1-2 hours for message delivery.
REF 829464
Components affected
Change Healthcare Clinical Exchange Labs and Hospitals Change Healthcare Clinical Exchange Channel Partners including ePrescribe and Orders & ResultsLatest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 03/14/2025 09:56PM
This incident has been resolved.
IDENTIFIED
7 months ago - at 02/27/2025 10:13PM
Update:
Clinical Exchange continues to experience delays with SFTP connected customers. The primary impact is to lab results delivery. Messages are being delivered, but there is a potential delay of 1-2+ hours for message delivery.
IDENTIFIED
10 months ago - at 12/03/2024 08:30PM
Clinical Exchange is experiencing delays with SFTP connected customers. Please note that this includes Lab orders and results. Messages are being delivered, but there is a potential delay of 1-2 hours for message delivery.
REF 829464
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