Outage in Change Healthcare

New Incident: Clinical Exchange - SFTP connected customers

Minor
December 03, 2024 - Started 2 months ago
Official incident page

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Outage Details

Clinical Exchange is experiencing delays with SFTP connected customers. Please note that this includes Lab orders and results. Messages are being delivered, but there is a potential delay of 1-2 hours for message delivery. REF 829464
Components affected
Change Healthcare Clinical Exchange Labs and Hospitals Change Healthcare Clinical Exchange Channel Partners including ePrescribe and Orders & Results
Latest Updates ( sorted recent to last )
IDENTIFIED 2 months ago - at 12/03/2024 08:30PM

Clinical Exchange is experiencing delays with SFTP connected customers. Please note that this includes Lab orders and results. Messages are being delivered, but there is a potential delay of 1-2 hours for message delivery.

REF 829464

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