Outage in Change Healthcare
Resolve - Ahi Lobby and AhiQA - Patient data/HL7 is not showing in AHI
Resolved Major
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Outage Details
Optum is experiencing a performance issue with AHIQA and Lobby. This may result in:
Unable to select location
Patient data not flowing into AHI
We are working to resolve this issue and will keep you posted as more information is available.
Reference Inc : INC0715027
Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 04/29/2025 01:28PM
AHIQA and Lobby have resolved their processing issues as of 8:17 AM CT.
INVESTIGATING
11 days ago - at 04/29/2025 12:35PM
Optum is experiencing a performance issue with AHIQA and Lobby. This may result in:
Unable to select location
Patient data not flowing into AHI
We are working to resolve this issue and will keep you posted as more information is available.
Reference Inc : INC0715027
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