Check if Channel.io is down, official outages, user-reported issues, and outages map.
Channel.io is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Channel.io status data.
IsDown has tracked 88 incidents since started monitoring Channel.io status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 16, 2025
02:35 AM CEST
|
Major
트윌리오 계정을 사용해 해외 고객에게 발송되는 문자 (마케팅, 팔로업 알림) 발송에 일시적인 문제가 발견되었습니다. 원인 확인 후 즉시 조치하겠습니다. 불편을 드려 죄송합니다...
|
about 2 hours |
Oct 13, 2025
07:09 AM CEST
|
Major
진행 중 상담에 전화 유형의 상담이 없으나, 오퍼레이터 상태가 '전화 후처리 중'으로 표시되는 문제가 일부 케이스에서 아직 해결되지 않은 것으로 확인됩니다. 문제 해결 후 재...
|
about 2 hours |
Oct 13, 2025
03:59 AM CEST
|
Major
진행 중 상담에 전화 유형의 상담이 없으나, 오퍼레이터 상태가 '전화 후처리 중'으로 표시되는 문제가 발견되었습니다.
원인 파악 및 해결 중입니다. 불편을 드려 죄송합니다.
...
|
about 2 hours |
Oct 10, 2025
03:46 AM CEST
|
Minor
운영시간 자동화 기능에 일시적인 문제가 발견되어 안내드립니다. 임시방편으로 수동으로 운영 상태를 변경 후 저장해주시기 바랍니다. 현재 신속한 조치중이며, 복구 시 안내드리도록...
|
about 2 hours |
Sep 17, 2025
01:59 AM CEST
|
Major
수신함 검색 시 화면이 무한 로딩되는 일시적인 문제가 발견되어 안내드립니다. 현재 신속한 조치중이며, 복구 시 안내드리도록 하겠습니다. 이용에 불편을 드려 죄송합니다.
T...
|
about 3 hours |
Sep 12, 2025
03:03 AM CEST
|
Minor
1. 고객 정보 중 온/오프라인 여부 표시가 보여지지 않는 오류 (해결 완료)
2. 앱 메신저의 카카오톡 항목이 보여지지 않는 오류 (해결 완료)
3. 카카오 알림톡 템플릿이...
|
3 days |
Sep 02, 2025
12:18 PM CEST
|
Minor
AI ALF 기능에 일시적인 문제가 발견되어 안내드립니다.
8월 28일 20시 15분 이후 신규 생성 또는 수정된 버전이 퍼블리시(공개) 된 도큐먼트 아티클 중 일부 아티클...
|
about 4 hours |
Aug 29, 2025
03:20 AM CEST
|
Major
Temporary issue has been detected with Phone feature(Japan area Only). We are currently investiga...
|
about 2 hours |
Aug 27, 2025
09:59 AM CEST
|
Major
채널톡 안드로이드 모바일 앱에서 전화 기능 사용 시 아래 오류가 발견되어 공유드립니다.
- 수신 시 스피커 모드로 연결
- 수신 연결이 되지 않음
현재 문제 해결 중입니다....
|
1 day |
Aug 26, 2025
01:58 AM CEST
|
Major
일부 카카오 상담톡, 네이버 톡톡 연동 채팅 답변이 전달되지 않고 채팅이 종료되는 현상이 있습니다.
원인 확인 중에 있으며 조치 후 추가 공유 예정입니다.
|
about 6 hours |
No comments yet
Component | Status |
---|---|
channel.io | OK |
ws.channel.io | OK |
api.channel.io | OK |
Channel.io is a customer communication platform that integrates messaging, live chat, and customer support functionalities across various digital channels.
Monitoring Channel.io since July 2021
Tracking 3 Channel.io services and regions
38 incidents in 2025
Channel.io isn't down. You can check Channel.io status and incident details on the top of the page. IsDown continuously monitors Channel.io official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Channel.io is currently operational. You can check Channel.io status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Channel.io being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Channel.io official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Channel.io last outage was on October 16, 2025 with the title "해외 문자 발송에 문제 발견 | Temporary issue detected with SMS Sending Service"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Channel.io and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Channel.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Channel.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Channel.io's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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