Outage in Customer.io

Issue loading email editors and saving emails for some US customers.

Resolved Major
December 08, 2024 - Started 10 months ago - Lasted 19 minutes
Official incident page

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Outage Details

Some customers in the US may be experiencing intermittent issues where some email editors may not load or save messages.
Components affected
Customer.io Data Processing Customer.io Message Sending
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/08/2024 03:46PM

This incident has been resolved.

MONITORING 10 months ago - at 12/08/2024 03:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 12/08/2024 03:28PM

Some customers in the US may be experiencing intermittent issues where some email editors may not load or save messages.

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