Outage in Customer.io

Sending Delays

Resolved Minor
March 30, 2025 - Started 3 days ago - Lasted 15 minutes
Official incident page

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Outage Details

Some customers in the US region have experienced sending delays and access to the UI may have been intermittent. The team has found the issue, updated the system and is now monitoring.
Components affected
Customer.io Message Sending Customer.io Management Interface
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/30/2025 01:13PM

This issue is now resolved. Message sending and access to the management interface is functioning properly.

MONITORING 3 days ago - at 03/30/2025 01:01PM

Some customers in the US region have experienced sending delays and access to the UI may have been intermittent. The team has found the issue, updated the system and is now monitoring.

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