Outage in DocuSign
ESign users in EU environment using French Electronic ID to authenticate will see an error, due to an outage at a third party authentication provider. (IM-39580)
Resolved MinorIncident Report
The issue has been identified with the third party provider and we are waiting for them to fix the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/11/2024 05:42PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
MONITORING
about 2 years ago - at 03/11/2024 04:08PM
We are no longer seeing errors from the third party authentication. We are continuing to monitor the service.
IDENTIFIED
about 2 years ago - at 03/11/2024 09:44AM
The issue has been identified with the third party provider and we are waiting for them to fix the issue.
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