Major
March 17, 2026
March 2026: Degraded Performance
Detected
Mar 17, 2026 11:51 AM EDT
·
Resolved
Mar 17, 2026 12:22 PM EDT
·
Duration
31 minutes
Frame.io experienced degraded performance affecting their website (app.frame.io), API, and support pages for 31 minutes. The incident impacted core platform functionality and user access to support resources. The team implemented a fix and confirmed resolution after monitoring the results.