GBG Outage History

GBG's ID3global service experienced a major disruption affecting the Colombia ID 1 (0431) component, preventing users from accessing the service and impacting their business operations. The incident lasted 16.4 hours from February 24th at 16:23 GMT until resolution on February 25th at 19:17 GMT. The service disruption has been fully resolved and normal operations have been restored.

GBG's ProID UK Bank Account Verification service experienced a service disruption on February 24, 2026, from 11:30 to 11:44 GMT (14 minutes). The incident affected the bank account verification component and was resolved by 13:02 GMT the same day.

GBG experienced a major service disruption affecting the UK Credit Header (0154/0155) component due to a supplier issue, preventing customers from using the service and impacting their business operations. The incident occurred on February 24, 2026, between 11:30-11:44 GMT (14 minutes) and was resolved by 13:02 GMT after working with the supplier to restore service.

GBG's ID3global UK Bank Account Verification service experienced a major disruption on February 24, 2026, preventing customers from using the service between 11:30-11:44 GMT. The service disruption was identified at 11:47 GMT and fully resolved by 13:02 GMT, with total incident duration of 1.3 hours.

GBG experienced a service disruption affecting the ProID - UK Credit Bureau (Advanced) component that lasted 91.7 hours from February 23-27, 2026. The incident involved working with a data supplier to resolve the underlying issue. The service was fully restored on February 27th at 11:53 GMT.

GBG's supplier experienced a service disruption that prevented customers from using the UK Credit Bureau (Advanced) service, impacting business operations. The outage lasted 91.7 hours from February 23-27, 2026, during which GBG worked with their data supplier to resolve the issue. Service was fully restored on February 27th at 11:53 GMT.