Outage in Gem

Unable to add candidates to projects

Resolved Major
May 17, 2023 - Started almost 2 years ago - Lasted 38 minutes
Official incident page

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Outage Details

At this time, Gem users are not able to add new candidates to projects. Our team has identified the issue. A fix is in progress and we will update when it is complete.
Components affected
Gem Web Application Gem Extension Gem Homepage
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/17/2023 08:01PM

We have deployed a fix for this issue. You should now be able to add candidates to projects successfully. If you see any issues, please contact support@gem.com.

IDENTIFIED almost 2 years ago - at 05/17/2023 07:31PM

At this time, Gem users are not able to add new candidates to projects. Our team has identified the issue. A fix is in progress and we will update when it is complete.

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