Check if Genesys Cloud ACD Routing is down, official outages, user-reported issues, and outages map.
Genesys Cloud ACD Routing is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 0 incidents for Genesys Cloud ACD Routing since started monitoring Genesys Cloud status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Genesys Cloud ACD Routing outages and also issues that we're started by a spike in crowdsource reports.
No outages registered
See what users are saying about Genesys Cloud ACD Routing issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
Component | Status |
---|---|
Americas (US East) | OK |
Americas (US West) | OK |
Americas (Canada) | OK |
Asia Pacific (Mumbai) | OK |
Asia Pacific (Sydney) | OK |
Asia Pacific (Tokyo) | OK |
Asia Pacific (Seoul) | OK |
EMEA (Dublin) | OK |
EMEA (Frankfurt) | OK |
EMEA (London) | OK |
ACD Routing is a component of Genesys Cloud that directs incoming calls to the appropriate agent or department based on predefined rules and criteria.
Monitoring Genesys Cloud since June 2021
ACD Routing is part of Genesys Cloud. Check the Genesys Cloud's status.
0 incidents in 2025
Genesys Cloud ACD Routing isn't down. You can check Genesys Cloud ACD Routing status and incident details on the top of the page. IsDown continuously monitors Genesys Cloud ACD Routing official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Genesys Cloud ACD Routing is currently operational. You can check Genesys Cloud ACD Routing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Genesys Cloud ACD Routing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Genesys Cloud ACD Routing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Genesys Cloud ACD Routing last outage
IsDown and DownDetector help users determine if Genesys Cloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Genesys Cloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required