Check if Healthie is down, official outages, user-reported issues, and outages map.
Healthie is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 76 incidents since started monitoring Healthie status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Healthie outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 29, 2025 05:03 PM GMT | 
                                              
                                                Minor
                                              
                                             We have received customer reports that the Dosespot prescribing experience is running slower than...
                                             | about 23 hours | 
| Oct 20, 2025 10:24 PM BST | 
                                              
                                                Minor
                                              
                                             Due to the AWS incident, automated payments were not run this morning. We will process all schedu...
                                             | about 19 hours | 
| Oct 20, 2025 02:10 PM BST | 
                                              
                                                Minor
                                              
                                             AWS continues to have issues with EC2 instances which is preventing us from automatically scaling...
                                             | about 7 hours | 
| Oct 20, 2025 08:21 AM BST | 
                                              
                                                Major
                                              
                                             Our hosting provider, AWS, is currently experiencing a substantial incident with multiple service...
                                             | about 5 hours | 
| Oct 17, 2025 06:24 PM BST | 
                                              
                                                Minor
                                              
                                             We are investigating possible delays in pulling results from ChangeHealth. This is specific to Ch...
                                             | 6 days | 
| Oct 06, 2025 11:39 PM BST | 
                                              
                                                Minor
                                              
                                             Due to an issue with an asynchronous queue, we are seeing longer than normal queues processing so...
                                             | about 1 hour | 
| Sep 29, 2025 05:21 PM BST | 
                                              
                                                Minor
                                              
                                             Twilio is experiencing an issue sending SMS messages to T-Mobile numbers. This could impact appoi...
                                             | 1 day | 
| Sep 10, 2025 02:47 PM BST | 
                                              
                                                Minor
                                              
                                             We are seeing delays in sending webhooks starting around 9am eastern. All webhooks are being proc...
                                             | about 1 hour | 
| Sep 10, 2025 02:02 AM BST | 
                                              
                                                Minor
                                              
                                             We're aware of ongoing performance issues with DoseSpot that are impacting our integration. You m...
                                             | about 3 hours | 
| Sep 08, 2025 06:53 PM BST | 
                                              
                                                Minor
                                              
                                             We are seeing reports of customers encountering errors when trying to access uploaded documents. ...
                                             | about 1 hour | 
 
    See what users are saying about Healthie issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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IsDown aggregates scheduled maintenances for Healthie. Currently, there are 1 more maintenances scheduled.
Scheduled for November 03, 2025 at 05:00 AM GMT · until 06:00 AM GMT
We will be performing infrastructure maintenance. During this window, parts of the app may experience partial or full unavailability. The period of unavailability is expected to be as low as 30 seconds, but may be as high as 5 minutes.
| Component | Status | 
|---|---|
| DoseSpot | OK | 
| Healthie (Production) | OK | 
| Healthie (Sandbox) | OK | 
| Optum (Change Healthcare) | OK | 
Healthie is a comprehensive platform for healthcare professionals, offering tools for telehealth, client engagement, and electronic health records management.
Monitoring Healthie since January 2025
Tracking 4 Healthie services and regions
29 incidents in 2025
IsDown is a status page aggregator that monitors if Healthie and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Healthie, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Healthie (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Healthie's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Healthie and other services.
 
            IsDown checks Healthie official status page for major/minor outages or downtimes. A major outage is when Healthie experiences a critical issue that severely affects one or more services/regions. A minor incident is when Healthie experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Healthie outage, we send you an alert and update your dashboard and status page.
Healthie and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Healthie status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Healthie publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Healthie and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Healthie but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Healthie and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Healthie and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Healthie down?'
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                        While Downdetector relies on user-submitted reports to detect Healthie outages, IsDown monitors Healthie's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Healthie status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Healthie in a single dashboard. | ||
| Instant Healthie outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Healthie official status and user-reported issues. | ||
| Maintenance feed for Healthie | ||
| Granular alerts filtering by Healthie components and regions. | 
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Healthie isn't down. You can check Healthie status and incident details on the top of the page. IsDown continuously monitors Healthie official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Healthie is currently operational. You can check Healthie status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Healthie being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Healthie official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Healthie last outage was on October 29, 2025 with the title "Dosespot Experiencing Slow Loading"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Healthie and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Healthie is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Healthie's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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