Outage in Heap
Temporary Data Latency
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented, and we are monitoring the results. Customers can expect the app's data latency to gradually reduce over the next few hours.
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
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