Outage in Heap
Temporary Data Latency
Resolved MinorIncident Report
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/04/2024 02:05AM
This incident has been resolved.
MONITORING
about 1 year ago - at 09/03/2024 08:34PM
A fix has been implemented, and we are monitoring the results. Customers can expect the app's data latency to gradually reduce over the next few hours.
INVESTIGATING
about 1 year ago - at 09/03/2024 06:06PM
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
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