Outage in Heap

Temporary Data Latency

Resolved Minor
February 11, 2025 - Started 30 days ago - Lasted about 1 hour
Official incident page

Need to monitor Heap outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Heap, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Components affected
Heap Data Collection Heap App
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 02/12/2025 12:43AM

This incident has been resolved.

MONITORING 30 days ago - at 02/12/2025 12:15AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 30 days ago - at 02/11/2025 11:49PM

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

Latest Heap outages

Temporary disruption in parts of Heap web app - 3 days ago
Heap Connect Sync Delays - 28 days ago
Source Integration Missing Data - about 2 months ago
Temporary Data Latency - Investigating - about 2 months ago
Heap Connect Syncs: Possibility Of Stale Data - 2 months ago

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3846 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook