Outage in Heap
Heap Connect Sync Delays
Resolved MinorIncident Report
We are currently experiencing delays for Connect Syncs.
Our engineering team is currently working to identify a root cause and implement a solution.
We will post an update in 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 03/26/2025 05:42PM
Connect syncs for most customers should be caught up. We are monitoring the remainder to ensure successful completion.
INVESTIGATING
10 months ago - at 03/26/2025 04:46PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 03/26/2025 01:34PM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 03/26/2025 01:07PM
We are currently experiencing delays for Connect Syncs.
Our engineering team is currently working to identify a root cause and implement a solution.
We will post an update in 30 minutes.
Latest Heap outages
Queries failing to return - 17 days ago
Metric alert latency -- Investigating - about 2 months ago
Heap Connect Sync Delays for EU customers on Snowflake - about 2 months ago
Heap Connect Syncs: Possibility Of Stale Data - 2 months ago
Some customers experiencing latency - 2 months ago
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