Outage in Heap
Some customers experiencing latency
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/20/2025 04:30AM
This incident has been resolved.
MONITORING
4 days ago - at 11/19/2025 08:51PM
All systems are now working and we are actively monitoring
INVESTIGATING
4 days ago - at 11/19/2025 05:06PM
Some customers experiencing query latency. Queries for some customers may take a while to load or return errors. Data collection is not impacted.
INVESTIGATING
4 days ago - at 11/19/2025 05:04PM
We are currently investigating this issue.
Latest Heap outages
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Heap Connect Sync Delays - about 1 month ago
EU Temporary Data Latency - 2 months ago
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