Outage in Heap

Heap Connect Syncs: Possibility Of Stale Data

Resolved Minor
May 27, 2025 - Started 6 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution.
Components affected
Heap Connect
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/27/2025 11:18PM

This incident has been resolved.

INVESTIGATING 6 days ago - at 05/27/2025 09:56PM

The issue has been identified and a fix has been implemented.

INVESTIGATING 6 days ago - at 05/27/2025 07:06PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 05/27/2025 06:09PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 05/27/2025 05:40PM

We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution.

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