Outage in Heap
Heap Connect Syncs: Possibility Of Stale Data
Resolved MinorIncident Report
We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution.
Components affected
Heap ConnectTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/27/2025 11:18PM
This incident has been resolved.
INVESTIGATING
11 months ago - at 05/27/2025 09:56PM
The issue has been identified and a fix has been implemented.
INVESTIGATING
11 months ago - at 05/27/2025 07:06PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/27/2025 06:09PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/27/2025 05:40PM
We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution.
Latest Heap outages
Temporary Data Latency - Investigating - 19 days ago
Heap Connect Syncs: Possibility Of Stale Data (EU Only) - 21 days ago
Customers having to re-login in to Heap - 25 days ago
We are currently experiencing delays in 3rd party integrations events being available in the app - about 1 month ago
Some customers may be experiencing errors when running queries - about 1 month ago
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