Outage in Heap
Multiple Query Failures in Heap App
Resolved Major
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Outage Details
We are currently investigating query failures across multiple clusters in the Heap App. Data collection is not affected and no data has been lost.
Components affected
Heap AppLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/26/2025 11:10PM
This incident has been resolved.
MONITORING
1 day ago - at 06/26/2025 10:55PM
The fix has been implemented. We are monitoring.
IDENTIFIED
1 day ago - at 06/26/2025 10:51PM
Functionality is actively being restored, but some customers will still experience query failures at this time.
IDENTIFIED
1 day ago - at 06/26/2025 10:12PM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 06/26/2025 09:28PM
we are continuing to work on this issue.
IDENTIFIED
1 day ago - at 06/26/2025 07:52PM
We have identified the problem and are working on implementing a fix.
INVESTIGATING
1 day ago - at 06/26/2025 07:14PM
We are currently investigating query failures across multiple clusters in the Heap App. Data collection is not affected and no data has been lost.
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