Outage in Help Scout

Connections Issues

Resolved Minor
April 22, 2024 - Started over 1 year ago - Lasted 15 minutes
Official incident page

Incident Report

We're looking into reports of slow page loads across the app along with Docs sites availability. We'll update here when we have more information.
Components affected
Help Scout Docs Sites Help Scout Web App
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/22/2024 02:17PM

We've been able to resolve the issues with slow page loads across Help Scout, and availability of the Docs platform. We appreciate your patience and welcome you to reach out to Help Scout Support via help@helpscout.com with any follow-up questions.

INVESTIGATING over 1 year ago - at 04/22/2024 02:02PM

We're looking into reports of slow page loads across the app along with Docs sites availability. We'll update here when we have more information.

Latest Help Scout outages

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